Table of Contents Table of Contents
Previous Page  12 / 24 Next Page
Show Menu
Previous Page 12 / 24 Next Page
Page Background






Contributing to the

definition of an international

framework for the

protection of tourists

In the wake of the Icelandic volcano ash cloud crisis which hit

Europe in 2010, the United Nations World Tourism Organisation

(UNWTO) received the mandate from its State Parties to work on

the elaboration of an international convention which would define

a global standard for the protection of tourists while clarifying the

rights and obligations of tourism service providers.

HOTREC brings its expertise to the working group

drafting the future UNWTO Convention

In its quality of affiliate member of the UNWTO, HOTREC

joined the UNWTO working group in charge of preparing the

draft UNWTO Convention. In particular, HOTREC brought its

expertise in all matters relating to package holidays and tourism

accommodation services, which are already extensively regulated

in Europe, both at EU and national level. HOTREC’s contribution

was key to develop the annexes of the future convention dealing

with these specific services, while ensuring that the future text will

strike the right balance in the rights and obligations of tourists and

tourism service providers, and provide a fairly high level of tourist

protection. HOTREC’s input was also instrumental in avoiding

inconsistencies between the future Convention and the existing

EU legislative framework.

Working for an international level-playing field

protecting all tourists

HOTREC’s contribution was also crucial to ensure that the rise of

the collaborative economy in tourism accommodation services is

taken into account when elaborating the specific rules of the future

international convention dealing with tourism accommodation

services. Indeed, many national legislation protecting consumers

and/or tourists around the world were conceived at a time

when the collaborative economy either did not exist or was still

at an infant stage. However, it becomes every day clearer that

the market share of tourism accommodation services offered

through collaborative economy platforms become every day more

important. For instance, while there is approximately 13 million

beds available in the classical regulated accommodation industry

(i.e. hotels, apart hotels, gîtes, B&B, pensions, motels, etc.) in

Europe, there is already 20 million beds available on collaborative

economy platforms.

HOTREC is therefore extremely active to ensure that the future

UNWTO Convention fully reflects that changing reality and provide

a level-playing field protecting all tourists, whatever the type of

tourism accommodation they choose.

HOTREC is working to ensure

that the UNWTO Convention

will provide a global level-

playing field protecting all

tourists, whatever the type of

tourism accommodation they